Vice President - Client Solution Sales
Toronto / Permanent / Full-time
As the Vice President of Client Solution Sales for Frank Recruitment Group in Canada, you will develop new business opportunities across the Canadian market with mid, large and global enterprise and high value clients.
You will identify the ‘ideal client portfolio’ and work closely with these clients to understand their challenges in talent attraction, and work collaboratively with them to develop custom solutions.
In addition, you will lead new contractual engagements and ensure transitions are smooth, with service and delivery maintained at the highest levels.
This is a high-profile role that will be at the forefront of Frank Recruitment Group, capitalizing on the strong relationships established and the unique offering we bring to the tech marketplace. You will represent the company at a group-level and will be expected to sell our full spectrum of solutions.
About Frank Recruitment Group
Frank Recruitment Group is an award-winning recruitment consultancy with 20+ offices across four continents. We deliver the best tech talent across leading cloud technologies, including Microsoft, Salesforce, and AWS.
Since 2006, we’ve placed over 30,000 candidates in businesses of all sizes, ranging from start-ups to global enterprise companies.
Areas of responsibility
While undertaking this role, you will be expected to be a brand ambassador for Frank Recruitment Group.
You will need to provide clients with the right solution for their unique set of challenges, and will be responsible for ensuring the highest level of customer service at all times.
You will be expected to drive the rapid growth of Frank Recruitment Group in Canada.
You will also be responsible for:
- Leading the Business Development effort in order to win high-value clients for Frank Recruitment Group
- Building relationships with all of the key Frank Recruitment Group clients already established in Canada
- Developing strategies to grow the client base and implement appropriate sales plans to target prospective clients
- Delivering customized, executive-level presentations outlining our services
- Engaging with current and prospective clients to optimize potential
- Increasing margins and operational efficiency with our mid, large and global enterprise clients
- Conducting in-depth needs analysis so Frank Recruitment Group can better understand its clients' business, strategies and processes so we can tailor our solutions to them
- Ensuring our clients are completely satisfied with our service
- Continuously growing relationships with the current customer base by finding additional areas in the business where Frank Recruitment Group can be of value
- Acting on leads passed by the Strategic Alliance, candidate and data management teams
- Representing Frank Recruitment Group at global conferences and appropriate industry events
- Communicating all global activity as appropriate to regions through agreed channels, to ensure regional and global alignment
- Responding to tender requests and write compelling proposals to win business
- Negotiating terms of business (from both commercial and legal perspectives)
- Ensuring appropriate handover of established clients to an account manager
What we need from you
Substantial business development experience within a large corporate client base
Proven track record of exceeding revenue targets
Ability to develop and maintain relationships at the highest level
Proposal, presentation and tender-writing experience
Excellent presentation skills and market knowledge
Customer-centric approach
Essential criteria
- 7+ years of high-value business development experience gained from the recruitment industry
- Track record of winning mid and large scale enterprise clients
- Experience with negotiating terms and contract with clients
- In-depth knowledge of the various models of high-value client engagement in our industry
- Expert understanding of delivery best practices and methodology
What we offer
Progression
Unrivaled career development opportunities in a meritocratic environment where reward, recognition, and professional advancement are within reach for everyone
Recognition
Incentive plans constructed to reward high performance, benefits you won't find anywhere else, and a culture of visibility which ensures your hard work and success won't go unnoticed
Respect
Trust that you'll get the job done in a way that works best for you, appreciation of your individual contribution, and a focus on wellbeing that prioritizes the health, happiness and work-life balance of our people
Belonging
An inclusive culture where everyone works together toward a collective purpose; an engaging, vibrant, and open environment where we welcome each other, support each other, and celebrate each other
Fairness
A level playing field where the only thing that influences your success is you, and an ongoing commitment to transparency, humility, and creating the best possible place for you to work, grow, and achieve
About our Toronto office
Our new Toronto office was opened in direct response to our clients’ demands. We have serviced our Canadian clients for years from the US and we now have the capability to do so locally. Thanks to this new addition to our global network, we can bring our service to an even wider group of organizations and help support the ever-growing Canadian tech market.
We officially launched our Mason Frank (Salesforce-aligned) and Nigel Frank (Microsoft-aligned) brands in Canada in December 2021 and we look forward to expanding these teams in the coming months.
